Services - Bertin Exensor

Services

Exensor aims at supporting its customers during the full life cycle of the Flexnet UGS system and its different components. From system customization, provision of spares, maintenance, upgrades and training, Exensor got everything covered.

Exensor provides comprehensive customized solutions to meet each customer’s unique requirements. Excelling at designing and tailoring specific systems is in the DNA of the company, as well as consistently exceeding the expectations of each customer.

As a global, market-leading provider of Unattended Ground Sensor systems, Exensor is committed to the continuous development and enhancement of existing and new technologies, to ensure its customers benefit from increased performance and expanded capabilities in the future.

Tailored customer solutions
Adaptation and integration - For years, the time-tested solution Flexnet has been developed and matured to anticipate or adapt to technological advances along with customers’ requirements. As a tailored technology, the Unattended Ground Sensor system Flexnet allows for customized configurations to strengthen the operators’ capabilities on the field. Mission dependent, Flexnet can be used as a standalone platform or be integrated into existing Battle Management Systems (BMS) thanks to its flexible and scalable design allowing easy integration. The open architecture of the system enables easy adaptation of existing products, integration of new capabilities and addition of specific components or requirements set by customers. Enhancements to existing products include (but are not limited to): • Software upgrades / adaptations • Modification of hardware to suit customers’ requirements • Implementation of new system functionalities • Interface with external system components
Installations
To offer protection of critical infrastructures, Exensor provides a comprehensive range of surveillance solutions for fixed installations. Exensor builds the structure of the monitoring system in coordination with the customer and in accordance with its budget, planning, and functional specifications. Exensor will also ensure the complete project management, from initial design, to engineering, site installation, integration, commissioning and system acceptance. On-site support and maintenance are recommended for large installations.
Training & Life cycle support
With each new order comes a systematic and thorough training, with total support being provided throughout the system’s life cycle from the supply of critical spare parts, to repairs, overhauls, upgrades and preventive maintenance. Local support is offered on short notice for a period to be determined, while remote support is always given to customers. In addition, Exensor offers a full range of technical field assistance, including provision of back-up systems and upgrade packages in operations.

Key benefits

The ability to tailor each solution to adapt to customers’ high specifications.

An on-site support enabling users to operate systems without long maintenance stops.

An open API that lets the system run on various C2 solutions and makes it easy to integrate.

An efficient training delivered by experienced personnel.

Field engineers providing safe, flawless and well-planned deployment.

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